Terms and Conditions


COVID Policy: Bookings are non-refundable but should COVID prevents you from coming to Tasmania ( Border closure) we are happy to reschedule your ride at a later date at no extra cost. 

  1. All riders must complete the disclaimer paperwork prior to engaging the horses. ( Online waiver available at the bottom of this page)
  2. Minors under the age of 18 must have a Parent/Guardian complete the disclaimer paperwork prior to engaging the horses.
  3. Maximum rider weight shall not exceed 100KG
  4. Due to the nature of the experience, weather can generate unforeseen natural conditions. If conditions dictate, Cradle Country Adventures reserves the right to cancel or postpone any tour. If Cradle Country Adventures cancels the tour a full refund will be offered.
  5. A booking is not fully confirmed until we have received payment in full or an agreed booking fee.
  6. Your booking is a non-refundable purchase and is for a specific time and date. Changes to the date and / or time of your reservation will only be considered if received seven days before the confirmed tour. Cradle Country Adventures may at their discretion issue a voucher for use within the next 12 months.
  7. A Parent/Guardian must accompany all Children under 16 years old.
  8. Alcohol or drugs are not to be consumed before or during any tour.
  9. Cradle Country Adventures does not supply any client information to third parties without the consent of our clients.
  10. We advise pregnant women not to participate, therefore any pregnant women choosing to take part do so at their own risk.

    Privacy policy 

    We only collect information for the purpose of providing and delivering the order.

    We do not pass these details to any third parties

    Credit card transactions are processed securely and no card details stored 

    Payment policy

    Payment or a booking fee is requested at the time of booking. 

    Full payment due 30 days before your tour.

    After payment is made through our online booking system you will receive an automatic confirmation email.