Terms and Conditions 

  1. .All riders must complete the disclaimer paperwork prior to engaging the horses. ( Online waiver available at the bottom of this page)
  2. Minors under the age of 18 must have a Parent/Guardian complete the disclaimer paperwork prior to engaging the horses.
  3. Maximum rider weight shall not exceed 100KG
  4. Due to the nature of the experience, weather can generate unforeseen natural conditions. If conditions dictate, Cradle Country Adventures reserves the right to cancel or postpone any tour. If Cradle Country Adventures cancels the tour a full refund will be offered.
  5. A booking is not fully confirmed until we have received payment in full or an agreed booking fee.
  6. Your booking is a non-refundable purchase and is for a specific time and date. Changes to the date and / or time of your reservation will only be considered if received seven days before the confirmed tour ( for day rides only) and would incur a rescheduling fee. 
  7. Multi day Horse-Riding: your booking is a non-refundable purchase and for specific dates. Changes to the date of your reservation will only be considered if received 10 weeks before the confirmed tour. We recommend taking your own personal travel insurance.  
  8. A Parent/Guardian must accompany all Children under 16 years old.
  9. Alcohol or drugs are not to be consumed before or during any tour.
  10. Cradle Country Adventures does not supply any client information to third parties without the consent of our clients.
  11. We advise pregnant women not to participate.
  12. COVID Policy: Bookings are non-refundable. We highly recommend taking travel insurance if travelling from overseas / interstate. Our T & C still applies to all bookings.

    Privacy policy 

    We only collect information for the purpose of providing and delivering the order.

    We do not pass these details to any third parties

    Credit card transactions are processed securely and no card details stored 

    Payment policy

    Payment or a booking fee is requested at the time of booking. 

    Full payment due 30 days before your tour. Full payment due 10 weeks for our multi-day rides

    After payment is made through our online booking system you will receive an automatic confirmation email. Please note all credit or debit card payments attract a 3% surcharge.